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Reset root password for Security Server

The Security Server requires a root password change every 3 months or after the first deployment. If you don't remember your previous root password, you can change it by following these steps:

  1. Optionally, you can setup a boot delay, based on your virtual machine, to gain access faster to the linux Grand Unified Bootloader (GRUB) . For VMware, the bios.bootdelay parameter can be configured in the vmx file.

    gravityzone_sva_cl_pt_op_grub_password.png

  2. To enter the GRUB menu, you must press and hold the shift button.

    gravityzone_sva_cl_pt_op_grub_screen1.png

  3. On the GRUB menu, select Advanced options.

    gravityzone_sva_cl_pt_op_grub_screen2.png

  4. Select the recovery mode OS from the new screen.

    gravityzone_sva_cl_pt_op_grub_recovery.png

  5. Press the E key. A new window will appear.

    You have a few seconds to press the E key before the system loading. If you fail to do so, restart the Security Server Virtual Appliance and try again.

  6. Go to the line that begins with linux /vmlinuz-x.x.x.-xxx-generic... and insert the init=/bin/bash command at the end of it, as shown in the image below.

    gravityzone_sva_cl_pt_op_grub_password_added.png

  7. Press CTRL+X to boot.

  8. Use the /# password root command to set up a new password.

    gravityzone_sva_cl_pt_op_grub_password_new.png

  9. Reboot the Security Server.

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