Resolve Advanced Anti-Exploit incompatibility with Symantec PGP plugin for Outlook
Due to an incompatibility with the GravityZone Advanced Anti-Exploit, you might experience one or more of the following issues when using the Symantec PGP plugin in Outlook:
An error message will appear when launching the plugin.
The plugin buttons for Sign and Encrypt will not be displayed.
If Advanced Anti-Exploit is used to monitor Outlook, Symantec PGP plugin for Outlook will not load and/or will be disabled.
To resolve this issue, follow these steps:
Log in to GravityZone.
Go to Policies and select the policy you are using.
Go to Antimalware > Advanced Anti-Exploit.
Expand the Predefined Windows Applications drop-down menu and select Microsoft Office, Microsoft Outlook.
Disable the Shellcode EAF (Export Address Filtering) option.
Click the Save button.